August 11, 2008

From August 13-16, I will be unavailable to respond to email,  because I will be having surgery.  Please direct emails that you would normally send me to onlinesupport@phantomefx.com

I will respond to all my correspondence as soon as I return to work.

Some of you have requested an address where you can drop me a line while I am away.  You can send a note to Desert Springs Hospital in Las Vegas, to Linda denOuden if you wish.

Thank you all for the kind words of support that you have offered, and for the prayers. Please be nice to the Pit bosses and to Lucky and GoldNugget who will be filling in for me in my absence.  Even though I will be gone just a few days, I will miss you all :(

July 25, 2008

Phantom EFX has launched our new web site and forum and we hope that you will enjoy all of the new features we have available.

You will need to register for a new store account to purchase games or slots from the new site.  We recommend using your same email address, so that when the new and old sites are merged, all of your slots and account information will be in your account.

If you wish to register for the message board, it is a separate registration from the Phantom store.  Simply click the link on the left side for the message board, then click the register account on the top left of the forum.

Until all of the information is merged onto one site, you can use the following links to access your account and slots.

Manage Your Subscription Account
Access Your Slot Downloads
Subscribe to Vegas Online*

*Note that Vegas Online is the current online community, not Reel Deal Live.

If you have any problems registering on the forum, please email Justin and he will be happy to help you get your issue resolved.

If you have any problems with registering your store account, or ordering the games, please contact Support and one of our staff will assist you in placing your order.

If I can assist you with any online issues, or account issues, please email me and I will be happy to assist.